Policies

In some instances, our photo may represent an overall theme or look and include a one-of-a-kind vase which cannot be exactly replicated.

Although the actual bouquet may not precisely match the photo, its temperament will. Occasionally, substitutions of flowers and/or containers happen due to weather, seasonality and market conditions which may affect availability. If this is the case with the gift you’ve selected, we will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal value or higher value.

If any design elements are of major importance to your order, please include them in the florist instructions at checkout or contact us to ensure availability.

Gene’s Rockville Florist proudly offers fresh flower delivery throughout Rockville, MD and surrounding communities. We deliver beautiful bouquets, floral arrangements, plants, and gifts to homes, businesses, hospitals, and event venues.

Same-Day Flower Delivery: Same-day delivery is available for orders placed by 1:00 PM. Next-day delivery is also available for orders placed after the same-day cutoff. Timed deliveries are not currently available.

Delivery Areas: We proudly serve Rockville and surrounding communities, including Bethesda, North Bethesda, Potomac, Gaithersburg, Germantown, Silver Spring, Wheaton, Kensington, Chevy Chase, Olney, Derwood, Aspen Hill, and many nearby Maryland areas.

Delivery Fees: Local flower delivery starts at $15, with the exact fee based on the delivery location and distance. The applicable delivery fee will be shown at checkout.

Please provide the recipient’s complete address and any special delivery instructions when placing your order. We deliver to residential and commercial locations, hospitals, and venues throughout the service area. If the recipient is unavailable, our driver may leave the flowers in a safe location or arrange a re-delivery when necessary.

We are committed to providing fresh, beautiful flowers and dependable local flower delivery for birthdays, anniversaries, sympathy, weddings, holidays, and everyday celebrations.

Refunds are processed immediately. Please allow 5–10 business days for the refund to appear on your statement.